Frequently Asked Questions
WHAT DO I NEED TO MAKE YOUR MIXES?
Generally our mixes require eggs, butter or oil and vanilla extract depending on which mix you buy. Our muffins require one of the following; canned pumpkin, banana or applesauce to get started creating your dream muffin.
CAN I SUBSTITUTE INGREDIENTS?
While it's ultimately up to you, we don't recommend you deviate from the ingredients you're required to add or the preparation instructions. We have spent a lot of time and resources perfecting our recipes to provide you with the highest quality product. Where substitutions are possible and we have tested them, we let you know. If you decide to substitute ingredients or not follow the intructions we cannot attest to how your mix will turn out.
DO YOU HAVE A PICKUP LOCATION?
Yes. You can select pick up vs local delivery at checkout. We're located in SW calgary. We also have a selection of retail partners you can purchase from too listed towards the bottom on our home page.
CAN I MAKE ONE MUG CAKE AT A TIME?
Our pancake batter keeps for up to 5 days in the fridge. We recommend you make the entire batch and use the prepared batter to make as many mug cakes as you want at a time.
CAN I MAKE A SINGLE SERVING OF PANCAKES/WAFFLES?
You sure can AND it increases the protein to an unbelievable 46g! We call this our SUPERCHARGED serving! Simply mix 3/4 cup dry pancake mix with 1 egg and 1/4 cup of water and cook as per usual into 3 pancakes or one large waffle.
DO I NEED TO BE AN EXPERT BAKER TO MAKE YOUR MIXES?
Definitely not. All our mixes are easy to make even for the novice cook/baker.
CAN I ADD MORE CHOCOLATE CHIPS TO THE COOKIES?
Who doesn't LOVE a super chocolatey chocolate chip cookiecookie? We have chosen the amount of chocolate chips we put in our cookie mixes to keep the macro nutrients and calories as reasonable as possible. You can certainly add more if you wish!
WHY DO I NEED PROTEIN?
Proteins are the building blocks of life. Click here to read more.
WHAT TYPE OF PROTEIN DO YOU USE?
We use whey protein isolate. The highest quality available from a Canadian company.
WHY WHEY ISOLATE?
Whey protein is an excellent source, especially for baking. It dissolves well and doesn’t impact the texture. Many people that don’t eat dairy due to a lactose intolerance may still digest whey isolate because all but 1% of lactose is removed. We chose whey isolate for it's reduced lactose and superior protein content. Click here for more.
ARE ANY OF YOUR PRODUCTS VEGAN/VEGETARIAN?
No. We haven’t found a plant based protein source that we are happy using and eliminating the eggs and butter would completely change our products which we've worked hard to keep as close to grandma's classic baking as we could. Plant based proteins do not offer the same quality of protein as whey and they generally have adverse impacts to the baking in terms of taste and texture, but we keep looking for a plant based protein that meets our high standards.
ARE ANY OF YOUR PRODUCTS DAIRY FREE?
While ALL of our products contain whey, we use an isolate powder which has removed all by 1% of the lactose. Many lactose intolerent people don't notice this small amount. We do however require butter in our cookies and brownies.
WHAT ALLERGENS SHOULD I BE CONCERNED ABOUT?
All of our products contain almonds or traces of almonds. All of our products contain whey (a milk ingredient). While none of our products contain gluten, they are not packaged in a dedicated gluten free or nut free facility. There is soy lecithin as a component of the chocolate chips used in our chocolate chip cookies.
ARE YOUR MIXES SAFE FOR THOSE WITH CELIAC DISEASE?
We cannot guarantee our mixes haven’t come in contact with gluten and advise consumption at your discretion. However we take great care when packaging our products and no gluten products are in use when packaging our mixes.
WHERE DO YOU SHIP?
Our products are available in Canada and the continental USA.
HOW LONG DOES MY DELIVERY TAKE?
All local orders are delivered on Monday and Thursday afternoon. Outside of Calgary but within Canada are shipped within 1 working day and typically arrive in 2-3 days.
WHAT'S THE SHELF LIFE OF THE BAKING MIXES?
6 months is our fresh by date. You will find a date stamped on the side of each bag which indicates the date it was packaged. Shown as Year/Month/Day/Run #